WEB-SRM (cloud Sales Recording Module) is a mandatory technological solution introduced by Revenu Québec to gradually replace the traditional modules used in food service establishments. This evolution is designed to improve tax compliance by offering a secure, reliable and connected system, enabling Revenu Québec to better track transactions.
Impacts on Quebec Establishments
This new requirement means that each establishment concerned will have to adapt its internal processes and technologies to integrate WEB-SRM into its day-to-day operations. Restaurateurs must therefore make the necessary technical adjustments, including updating their point-of-sale software, and training their staff in this new technology.
A late transition could lead to operational delays, or even service interruptions, due to the high demand on installations as the deadline approaches. Not to mention penalties, fines and other sanctions. We invite you to consult the Revenu Québec website for further information.
PayFacto’s Role in the WEB-SRM Pilot Project
PayFacto was one of the first to obtain certification for this new technology, thanks to our point-of-sale platforms, Maitre’D and Veloce. Despite the challenges of constantly changing specifications, PayFacto has invested heavily in technical and financial resources in order to offer a robust and scalable platform.
According to Danny Roy, Executive Vice President, POS Strategy at PayFacto, close collaboration with Revenu Québec has resulted in an efficient solution that meets tax requirements while minimizing operational disruption for restaurateurs.
This solution was quickly and successfully adopted by several Quebec establishments. In particular, we worked with Restaurant Le Continental in Quebec City to migrate to MEV-WEB. The customer testifies: ” Everything was done quickly and very well. We are very pleased. No problems to report to date. ”
This positive experience is also shared by other establishments. “ Everything has gone very smoothly, with no problems. We’re very pleased, ” says Aly Ahmed, Head of Food Services at Campus Notre-Dame-de-Foy.
Véronique Coté of Quebec City’s Torii Izakaya also praises PayFacto’s support, saying: “PayFacto is an excellent partner for our customers. Our experience with PayFacto for the WEB-SRM conversion was excellent. From the outset, the purchasing process was clear and transparent, allowing us to make our decision with complete confidence. Gilles Plourde, our account manager, was very efficient and always available to answer our questions. As for the installation and integration of the Veloce system, everything went perfectly. We appreciated the quality of the system configuration, the training we received and, above all, the professionalism of the technical team. Everything works impeccably and we’re very satisfied. ”
Why Choose PayFacto for Your Migration to WEB-SRM?
PayFacto stands out as a trusted partner to support Quebec restaurateurs in their transition to WEB-SRM, thanks to a combination of local expertise, advanced technological solutions and a commitment to regulatory compliance.
Local Expertise and Regulatory Commitment
As a Quebec-based company, PayFacto understands the specific realities of the local market. With over 3,000 successful migrations, we were among the first to obtain MEV-WEB certification for our point-of-sale solutions, Maitre’D and Veloce, and to offer systems that comply with Bill 72 concerning pre-tax tipping.
Advanced Technological Solutions
Our Maitre’D and Veloce platforms are designed to adapt to the challenges of Quebec businesses, offering total control over your operations, whether it’s managing inventory, labour or local regulations.
Personalized Support
We offer personalized support every step of the way, from assessing your current system to planning and executing the transition to WEB-SRM. Our team of experts ensures that the migration runs smoothly, minimizing disruption to your day-to-day operations.
Training and Ongoing Support
PayFacto offers dedicated training courses to help you master the new WEB-SRM features for a successful adoption of the technology.
Start Your Migration
Don’t delay! Contact our team today at 1 (833) 372-1097 to arrange your smooth migration to WEB-SRM. Our team is ready to accompany you step by step, ensuring a smooth and efficient transition.
Book an appointment now and take a decisive step towards compliance and peace of mind!
Available Resources
Several resources are available to help you make the transition:
- Revenu Québec’s Official Website
- Frequently Asked Questions
- Maitre’D WEB-SRM support service: 1 (833) 372-1097
- Revenu Québec video training :
- Transmit SPVs electronically
- Making a backup copy
- Making a data copy
- Types of reports produced by the SRM
Don’t delay! Make sure you’re compliant before the May 31, 2025 deadline.
