Director Risk Management

Job description


Reporting directly to the Executive VP Operations, the Director of Risk Management will be responsible for contributing, leading, implementing and evolving the risk management strategy for both our acquiring and gateway portfolios. He or she will drive the organizations risk initiatives by providing strategic direction, guidance and industry leading advice. This position demonstrates leadership, a risk management yet sales focused mentality, and an exceptional grasp of association regulations in the payment space.


As the leader of the team responsible for Risk Management, responsibilities also include developing/hiring, coaching and mentoring the risk management team to ensure Payfacto is at the forefront of the payments space, cutting-edge risk management, and regulatory compliance with the card brands, and overseeing all risk management related processes. This includes defining and communicating requirements for new regulatory requirements, being the face of risk management for Payfacto for our banking partners, card associations and in rare cases, our merchants. The risk management department is responsible for overseeing, compliance, underwriting and risk monitoring at Payfacto.


This key figure is tasked with ensuring that Payfacto is implementing and enforcing the latest in risk management strategies to protect our portfolio, reputation and ensure we are maximising profit along with minimizing risk.

In your role you will be responsible for :
  • Overseeing the implementation, coaching, and overall Risk Management Strategy at a merchant level for the Payfacto Portfolio
  • Developing processes to support to all departments; assuring risk and compliance initiatives are always aligned with their appropriate timelines.
  • Developing, implementing and maintaining team structure and ensuring departmental goals, objectives, and operating procedures are implemented annually.
  • Providing an independent, objective view of operational risk assessments, mitigation strategies and emerging risks
  • Developing positive working relationships and act as liaison with executive management and peers in order to un assure an open environment for collaboration, risk identification and remediation
  • Implementing strategy with a risk management focus to protect the confidentiality, integrity, and availability of information assets and mitigate risk to Payfacto, inclusive to portfolio management, boarding, and regulatory compliance with the associations.
  • Reviewing and Maintaining the Payment Facilitator program, from registrations to implementation to support
  • Developing or reviewing and maintaining processes surrounding Fraud identification, mitigation and reporting for all card brands
  • Maintaining awareness of risk and control issues within the business whether self-identified or from internal /external audit
  • Evaluating the strengths and weaknesses of existing controls and provide business direction on opportunities for improvement
  • Ensuring appropriate risk updates and reporting for senior management and business partners are delivered in a timely manner
  • Ensuring there is a process for communicating regulatory changes, training, or requirements to audiences as efficiently as possible in order to facilitate understanding, adoption and support by internal and external entities.

We invite you to please submit your cv

We thank all applicant for their interest; however, only those under consideration will be contacted.